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Error Message Guide for HPE ProLiant Gen10 Servers

Although HPE ProLiant Gen10 servers are known for their dependability and performance, they are not error-proof like other systems. To ensure that your server keeps running smoothly, it's critical to pinpoint the source of any errors and take appropriate corrective action. In this article, we'll talk about some of the most typical error signals you could get on an HPE ProLiant Gen10 server and how to fix them.


  1. Non-System disk or disk error: This error message indicates that the server is trying to boot from a non-bootable device, such as a USB drive or CD-ROM. To fix this error, make sure that the boot order in the BIOS is set correctly, with the primary boot device set to the hard drive that contains the operating system.

  2. Fan failure: If you receive a fan failure error message, it means that one or more fans in the server have stopped working. This can cause the system to overheat, which can lead to serious damage. To resolve this error, replace the faulty fan(s) as soon as possible.

  3. POST Error: 1719 – A controller failure event occurred prior to this power-up: This error message indicates that there is a problem with the RAID controller on the server. To troubleshoot this error, try reseating the controller and any associated cables. If this does not work, you may need to replace the controller.

  4. Memory Error: If you receive a memory error message, it means that there is a problem with one or more memory modules in the server. To troubleshoot this error, try reseating the memory modules. If the error persists, try removing one module at a time to isolate the faulty module.

  5. Power supply failure: If you receive a power supply failure error message, it means that one or more power supplies in the server have stopped working. To fix this error, replace the faulty power supply(s) as soon as possible.

  6. NIC Link Down: This error message indicates that the network interface card (NIC) on the server is not connected to the network. To troubleshoot this error, check the network cables and switch port to ensure that they are working properly.

  7. Smart Array Error: This error message indicates that there is a problem with the Smart Array controller on the server. To troubleshoot this error, try reseating the controller and any associated cables. If this does not work, you may need to replace the controller.

  8. Internal Health LED: This error message indicates that there is a problem with the hardware on the server. Check the server's Integrated Management Log (IML) for more details about the error.

In summary, HPE ProLiant Gen10 servers are reliable and efficient but not faultless. It's essential to identify the root cause of any faults and implement the necessary corrective action to make sure that your server continues to function flawlessly. With the above-mentioned troubleshooting methods, the majority of typical error signals on your HPE ProLiant Gen10 server ought to be able to be resolved.

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